ISS Newsflash

We Welcome Our Latest Venues:  The New Amway Center & Orlando Magic,
CONSOL Energy Center, Duke Blue Devils,  New Orleans Saints,
Penn State Nittany Lions, Cincinnati Bengals, Detroit Lions,
Arkansas Razorbacks, New Orleans Hornets and the Troy Trojans

In Stadium Solutions

Fan Text Messaging Systems

 

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Displays in Venue Instruct Fans on How to Use...

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This can be done using banners, scoreboards, cup holders, seat backs and PSAs throughout the game. The idea is to let fans know about the program and how to use it at their time of need.

Fans Text in Their Message

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The fan will send their message to a five digit number called a short code. In the body of the message they text your unique "Keyword" followed by a space and then their message consisting of the issue and location.

Stadium Personnel Receive the Message in Seconds

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The message is received within seconds to your own private secure administration panel. Our software platform is web-based. All you need is a computer with internet connection in your command post.

Respond Back to the Fan Using a Text Message or Voice

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The system will automatically reply back with a message to let the fan know you received their text. You can also respond back to them with pre-programmed templates or custom messages.

Monitor the Situation with Cameras or Stadium Personnel

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Your command post can now monitor the situation via CCTV, binoculars or by dispatching the appropriate personnel to the location. Our system empowers your fans to act as additional "eyes" in your venue.

Respond & Resolve the Situation

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Once the situation is confirmed, staff can be deployed within moments after the text message is received from a fan. This ultimately catches potential problems from escalating further.

Full Reporting Features

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Our software platform provides you with comprehensive event reports that can be exported to EXCEL with the click of a button. No more sorting or compiling data, our system does it for you. To schedule a live demo and see how our system can enhance your venue and fan experience, click on "Contact Us".

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Our Text Platform Can Provide You With the Following...

Some of Our Clients...



Miami Dolphins

Dallas Cowboys

Minnesota Vikings

San Francisco 49ers

Kansas City Chiefs

Tampa Bay Buccaneers

Tennessee Titans

Chicago Bears

Oakland Raiders

St. Louis Rams

Cincinnati Bengals

Detroit Lions

New Orleans Saints

Notre Dame Fighting Irish

Florida Gators

Georgia Bulldogs

Miami Hurricanes

Central Florida Knights

Nebraska Cornhuskers

South Carolina Gamecocks

Rutgers University

Maryland Terrapins

South Florida Bulls

Brigham Young University Cougars

Marquette University Golden Eagles

Stanford University Cardinal

University of Colorado Buffaloes

Mississippi State Bulldogs

University of Denver Pioneers

Kansas Jayhawks

Oklahoma Sooners

San Diego State Aztecs

Arizona State Sun Devils

Boston College Eagles

NC State Wolfpack

Baylor Bears

Tennessee Volunteers

Idaho Vandals

Penn State Nittany Lions

Arkansas Razorbacks

Mississippi Rebels

Tulane Green Wave

Duke Blue Devils

George Mason Patriots

Troy Trojans

Miami Heat

Dallas Mavericks

Denver Nuggets

New Orleans Hornets

Orlando Magic

Florida Marlins

Baltimore Orioles

Milwaukee Brewers

Tampa Bay Rays

St. Louis Cardinals

Arizona Diamondbacks

Philadelphia Phillies

Cleveland Indians

Colorado Avalanche

Dallas Stars

St. Louis Blues

Colorado Rapids

Pittsburgh Penguins

International Speedway Corporation

Homestead-Miami Speedway

Auto Club Speedway

Darlington Raceway

Martinsville Speedway

Phoenix International Raceway

Talladega Superspeedway

Chicagoland Speedway

Daytona International Speedway

Kansas Speedway

Michigan International Speedway

Richmond International Raceway

Watkins Glen International

Route 66 Raceway

Speedway Motorsports Inc.

Atlanta Motor Speedway

Bristol Motor Speedway

Infineon Raceway

Kentucky Speedway

Las Vegas Motor Speedway

Charlotte Motor Speedway

New Hampshire Motor Speedway

Texas Motor Speedway

Dover International Speedway

Iowa Speedway

Argus Event Staffing

Kelly Martin & Associates

Helen Brett Enterprises

San Mateo County Convention Center

Six Flags - Discovery Kingdom

Miami Seaquarium

Sea World - Orlando

Aquatica - Orlando

Casino Pier

Blackbeards' Family Entertainment

Proud Members of:

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FAQ PDF Print E-mail

 

Q. What is the best way to inform fans on how to use the system?

A. Some effective ways include scoreboard instructions, in-stadium banners and other printed instructions, flyer handouts on game day, emails to season ticketholder database, public service videos in stadium and on television.


Q. How quickly will I receive the messages from fans and how quickly can we respond to them?

A.Your text from fans will be received within seconds. They will get an automatic reply message acknowledging receipt of their message, but you can also send a custom response within seconds. You also capture the senders phone number and can call them upon receipt of the message if warranted.


Q. Can I choose which fans to respond to or market to?

A. Yes, you can do any of the following: 1) send messages to everyone in your database 2) create custom groups to send messages to or 3) even choose just one cell phone number to send a message to.


Q. Can I schedule messages in advance?

A. Yes, you can schedule them in advance (i.e. next Friday at 9 a.m.).


Q. Am I limited either in the number of broadcasts or to the amount of people I send text messages to each month?

A. There is no quota or minimum on either the number of broadcasts each month or the number of people you send text messages to each month. Along with your monthly access charge you pay only for the amount of messages you send.

For marketing broadcasts, it is HIGHLY RECOMMENDED that you limit your offers to make them both special and unobtrusive. Remember, recipients can choose to opt-out of your database at any time, so broadcasting too frequently may cause them to do so.  Broadcasting aggressive offers on a limited basis will not only produce the best results but will greatly insure that your opt-ins will greatly exceed your opt-outs on a daily basis.


Q. Are there any other costs or fees other than the monthly participation fee?

A. There is no cost for setup, service or support as a registered user of In Stadium Solutions. If you exceed the number of text messages included in your participation fee, you simply pay our low rate for each additional text message sent.


Q. What if I have any other questions?

A. We are always available to answer your questions by emailing us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it . We will usually respond to your question within 24 hours. Or you can reach us by phone at (954) 514-8988 (TXT8).