ISS Newsflash

We Welcome Our Latest Venues:  The New Amway Center & Orlando Magic,
CONSOL Energy Center, Duke Blue Devils,  New Orleans Saints,
Penn State Nittany Lions, Cincinnati Bengals, Detroit Lions,
Arkansas Razorbacks, New Orleans Hornets and the Troy Trojans

In Stadium Solutions

Fan Text Messaging Systems

 

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Displays in Venue Instruct Fans on How to Use...

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This can be done using banners, scoreboards, cup holders, seat backs and PSAs throughout the game. The idea is to let fans know about the program and how to use it at their time of need.

Fans Text in Their Message

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The fan will send their message to a five digit number called a short code. In the body of the message they text your unique "Keyword" followed by a space and then their message consisting of the issue and location.

Stadium Personnel Receive the Message in Seconds

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The message is received within seconds to your own private secure administration panel. Our software platform is web-based. All you need is a computer with internet connection in your command post.

Respond Back to the Fan Using a Text Message or Voice

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The system will automatically reply back with a message to let the fan know you received their text. You can also respond back to them with pre-programmed templates or custom messages.

Monitor the Situation with Cameras or Stadium Personnel

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Your command post can now monitor the situation via CCTV, binoculars or by dispatching the appropriate personnel to the location. Our system empowers your fans to act as additional "eyes" in your venue.

Respond & Resolve the Situation

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Once the situation is confirmed, staff can be deployed within moments after the text message is received from a fan. This ultimately catches potential problems from escalating further.

Full Reporting Features

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Our software platform provides you with comprehensive event reports that can be exported to EXCEL with the click of a button. No more sorting or compiling data, our system does it for you. To schedule a live demo and see how our system can enhance your venue and fan experience, click on "Contact Us".

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Some of Our Clients...



Miami Dolphins

Dallas Cowboys

Minnesota Vikings

San Francisco 49ers

Kansas City Chiefs

Tampa Bay Buccaneers

Tennessee Titans

Chicago Bears

Oakland Raiders

St. Louis Rams

Cincinnati Bengals

Detroit Lions

New Orleans Saints

Notre Dame Fighting Irish

Florida Gators

Georgia Bulldogs

Miami Hurricanes

Central Florida Knights

Nebraska Cornhuskers

South Carolina Gamecocks

Rutgers University

Maryland Terrapins

South Florida Bulls

Brigham Young University Cougars

Marquette University Golden Eagles

Stanford University Cardinal

University of Colorado Buffaloes

Mississippi State Bulldogs

University of Denver Pioneers

Kansas Jayhawks

Oklahoma Sooners

San Diego State Aztecs

Arizona State Sun Devils

Boston College Eagles

NC State Wolfpack

Baylor Bears

Tennessee Volunteers

Idaho Vandals

Penn State Nittany Lions

Arkansas Razorbacks

Mississippi Rebels

Tulane Green Wave

Duke Blue Devils

George Mason Patriots

Troy Trojans

Miami Heat

Dallas Mavericks

Denver Nuggets

New Orleans Hornets

Orlando Magic

Florida Marlins

Baltimore Orioles

Milwaukee Brewers

Tampa Bay Rays

St. Louis Cardinals

Arizona Diamondbacks

Philadelphia Phillies

Cleveland Indians

Colorado Avalanche

Dallas Stars

St. Louis Blues

Colorado Rapids

Pittsburgh Penguins

International Speedway Corporation

Homestead-Miami Speedway

Auto Club Speedway

Darlington Raceway

Martinsville Speedway

Phoenix International Raceway

Talladega Superspeedway

Chicagoland Speedway

Daytona International Speedway

Kansas Speedway

Michigan International Speedway

Richmond International Raceway

Watkins Glen International

Route 66 Raceway

Speedway Motorsports Inc.

Atlanta Motor Speedway

Bristol Motor Speedway

Infineon Raceway

Kentucky Speedway

Las Vegas Motor Speedway

Charlotte Motor Speedway

New Hampshire Motor Speedway

Texas Motor Speedway

Dover International Speedway

Iowa Speedway

Argus Event Staffing

Kelly Martin & Associates

Helen Brett Enterprises

San Mateo County Convention Center

Six Flags - Discovery Kingdom

Miami Seaquarium

Sea World - Orlando

Aquatica - Orlando

Casino Pier

Blackbeards' Family Entertainment

Proud Members of:

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What Others Say About ISS... PDF Print E-mail


Evaluators found the In Stadium Solutions text message system presented quick and immediate results. This allowed Incident Command to respond and address issues within 5 to 10 seconds after receiving texts from spectators. Evaluators agreed that the ISS text messaging system provided uncomplicated user friendly capabilities. This system is fully featured and provided intuitive user interface mechanisms throughout the software. 
          –  National Center for Spectator Sports Safety and Security (Laboratory Assessment)


“We were already impressed with the ISS Text Messaging System having used it effectively at the Stadium for the past 2 years. However, we were simply amazed at the capabilities and easy to use interface of ISS’s Incident Management System and Devices. These components are a game changer in how venues can manage their facility. We’ve seen what all the other providers have to offer and the ISS IMS system and devices are so far ahead in their technology, they are in a class by themselves. This is technology and functionality we have all asked for, but didn’t expect to see for many years. We are proud to be among the first stadiums to use what many others will want to have once they are aware of the powerful integrated management system ISS has developed.” 
         
  Aaron Haviland, Sun Life Stadium Director of Operations


“The ISS system performed flawlessly at last year’s Super Bowl game and provided an invaluable tool to allow us to address problems as they occurred and before they escalated into something worse. This easy and discreet way for fans to report conduct issues to stadium personnel is something we are committed to and we’re happy to expand its use to the Pro Bowl this year as well.”
           – Jeffrey Miller, NFL Director of Strategic Security


"In Stadium Solutions is a highly innovative company which has taken SMS and turned it into a service that enables stadium ushers and security personnel to address incidents before they turn into problems.   Billions of SMS are sent each month so consumers know and trust the format. Clearly, the major sporting venues have seen the value in enabling spectators to alert staff inconspicuously with no danger to the fans themselves."  
          -  Brian Johnson, Senior Vice President of Sales & Marketing for the America and Asia Pacific for mBlox  

 

     "International Speedway Corporation partnered with In Stadium Solutions last year and adopted their innovative text messaging system technology to help provide thrilling and safe Guest Experiences at our 13 facilities across the country. The ISS system allows our guests to communicate immediately and directly with our on-site command centers for any emergency, informational or other assistance. We greatly appreciate the ISS' proactive responses to our system use questions and enhancement suggestions, allowing an even greater ability to respond to our Guests needs during an event. We look forward to a long term relationship with ISS."
          - Dean Kurtz, Chief guest-services officer for International Speedway Corporation